It can always predict that something will not go as planned. We recommend that you first submit a complaint to us by emailing Contact@truusk.se. If this does not lead to a solution, from February 15, 2016, it will also be possible for EU consumers to register complaints via the European Commission’s ODR platform. Your ODR platform can be found at http://ec.europa.eu/odr. If your complaint has not yet been processed, you can submit your complaint via the EU platform.
